notation based on the specific commercial law
|Shop Name||Art East|
|Sales company name (company name)||Plantan Yamada Co., Ltd.|
|Owner Name||Toshi Yamada|
|Location||1-1 Kawamura-cho, Moriyama-ku, Nagoya-shi, Aichi 463-0097|
|Contact||Please use the inquiry form.
Phone number: (052) 758-5432
FAX: (052) 758-5435
Business Hours: Mon-Fri 9: 00-17: 00 JST
|Selling price||The product price is displayed on each product screen. (Consumption tax included)|
|Payment method||Please choose the payment method from credit card, bank transfer, and cash on delivery.
In the case of bank transfer, the product will be shipped after payment is confirmed. If you specify the desired delivery date, please pay at least 3 business days before the desired date.
|Product purchase method||You can purchase by adding the product you want to purchase to the cart, proceeding to purchase, selecting the payment method, and paying.|
|Product delivery time||【Desired delivery day】
Please specify the desired delivery date when ordering. Delivery will take at least 4 days, so please make sure you have 4 days or more in advance.
In addition, please specify receipt within 14 days of ordering.
We will do our best to deliver it on the specified date.
|Costs other than product charges||[Shipping]
A nationwide uniform shipping fee of 660 yen (tax included) will be added to the purchase price separately.
However, if the product price exceeds 3,300 yen including tax, free shipping will be applied.
If you pay by bank transfer, please bear the transfer fee.
We will inform you of the transfer account on the application confirmation email.
[Cash on Delivery] In the case of cash on delivery, a COD fee of 330 yen (tax included) will be charged separately.
|Returns / Cancellations||[Earthenware products]
We do not accept returns, cancellations or exchanges other than shipping mistakes.
For damaged items, we will exchange the item if you contact us within one week after the item arrives.
* In the unlikely event that the same product cannot be prepared due to out of stock, etc., we will respond with a refund.
* Please send the return shipping fee by cash on delivery.
* If more than 8 days have passed (including Saturdays, Sundays, and holidays) after arrival, even if the item is damaged or soiled, it cannot be exchanged or refunded. Please check the product as soon as possible.